Terms of Service
Last updated: January 21, 2025
1. Acceptance of Terms
By accessing and using AltGrocery ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. AltGrocery is operated by Pixel Mixel Inc. ("we," "us," or "our"). If you do not agree to abide by the above, please do not use this service.
2. Description of Service
AltGrocery is a community-driven food discovery platform that helps users find local farmers, markets, restaurants, and food businesses. Our services include:
- Interactive map of local food businesses
- Community recommendations and reviews
- Event listings and seasonal content
- Business profiles and directory services
- QR code generation for businesses
- Analytics and insights for business users
3. User Accounts
To access certain features of the Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Community Guidelines
AltGrocery is a community platform. When using our Service, you agree not to:
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Spam or send unsolicited communications
- Attempt to gain unauthorized access to the Service
- Post content that is offensive, discriminatory, or inappropriate
5. Business Listings
Business owners may claim and manage their listings on AltGrocery. By doing so, you represent that:
- You have the authority to represent the business
- All information provided is accurate and current
- You will maintain up-to-date business information
- You comply with all applicable business laws and regulations
6. Content and Intellectual Property
You retain ownership of content you submit to AltGrocery. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.
The AltGrocery platform, including its design, functionality, and underlying technology, is owned by Pixel Mixel Inc. and protected by copyright and other intellectual property laws.
7. Privacy and Data
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We prioritize local businesses and community control over data sharing.
8. Premium Features and Payment
AltGrocery offers both free and premium features. Premium features may include:
- Enhanced business analytics
- Advanced marketing tools
- Priority customer support
- Additional customization options
Payment terms for premium features will be clearly disclosed at the time of purchase. All fees are non-refundable unless otherwise stated.
9. Disclaimers
AltGrocery is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content on the platform. Business information is provided by the businesses themselves or community members, and we cannot verify all details.
10. Limitation of Liability
To the maximum extent permitted by law, Pixel Mixel Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of AltGrocery.
11. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of AltGrocery after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of Canadian courts.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Pixel Mixel Inc.
Email: hello@altgrocery.ca
Website: https://altgrocery.ca